State Farm® Insurance Agent Mason Butler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Fields
October 8, 2026
"Sam Mc was awesome! he helped me understand the insurance & get everything together for the future!!"
"Thank you for the 5-star review, Alex! We’re proud to serve the Muscle Shoals community and truly appreciate your support. "
Monica Bigbee
October 8, 2026
"Shannon always goes above & beyond & responds within seconds!! She’s amazing!!! She is the reason I am still at State Farm!"
"Monica, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Muscle Shoals insurance team! - Your State Farm Agent, Mason Butler "
Tanya Trocha
September 30, 2026
"Samuel McCrory was professional and informative regarding my transfer of insurance. He completed the transfer in a timely manner and offered assistance for any questions I may have. He also discussed additional benefits offered with State Farm. Highly recommend."
"Wow, thank you for the 5-star review, Tanya! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
LaDonna Franks
September 23, 2026
"Mason was great to work with and answered all my questions. He set everything up over the phone. It was quick and simple. I was Very satisfied."
"LaDonna, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
chase bigbee
September 22, 2026
"I love State Farm! I went 20 years without having an accident and ended up having two in one year, State Farm made the entire process hassle free and took care of everything and there were no extra fees or hidden costs. Along with that the customer service is top tier! My rep Shannon is in constant contact whenever I miss a bill and always reminds me before I loose coverage! Ive always heard insurance companies dont like to pay up when it comes their turn, thats not my experience at all with State Farm!"
"Hi chase, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Mason Butler, Your State Farm Agent "
NG saurav Gaming
September 15, 2026
"She is nice.. 😊"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Muscle Shoals. "
Cindy Langley
September 8, 2026
"Wonderful staff and very helpful and friendly."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Sandra Pennington
August 19, 2026
"Always helpful with payment, claims"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Muscle Shoals insurance team. "
Allison
August 10, 2026
"Shannon is always so helpful when I call in for any questions/service!"
"Allison, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Ty Thomas
August 10, 2026
"Shannon is absolutely amazing! She’s always helpful, responsive, and makes everything quick and easy. She really goes above and beyond to make sure you’re taken care of. Great customer service and someone you can truly count on. Highly recommend!"
"Thank you for the 5-star review of Mason Butler’s team - we really appreciate your kind words! "
Tina Reid
August 7, 2026
"Thank you Shannon for taking good care of my insurance!"
"Tina, thank you for the amazing review! Our Muscle Shoals insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Mason Butler, your State Farm Agent "
Cecilia Cochran
August 7, 2026
"Everyone at Mason Butlers office is always wonderful. Always eager to help in any way and quick to get everything done for you. I’ve never had an insurance agent and their team as great as theirs. I can’t brag on them enough."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Muscle Shoals insurance team. "
Paige Randazzo
July 30, 2026
"Very helpful and great to work with!"
"Thank you so much for your kind review, Paige! If you need insurance assistance, we are just an email or call away! - Mason Butler, your State Farm Agent "
Kathy Foster
July 22, 2026
"Shannon is always so helpful ! I feel I can always count on her to help me with any insurance issues"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
josh thorne
July 20, 2026
"Shannon - as always - took great care of me with the upmost urgency!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Melanie Borden
June 24, 2026
"Very helpful and nice"
"Thank you so much for the 5-stars, Melanie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jordan Porch
June 23, 2026
"Great experience! The representative was very friendly, patient, and took the time to answer all of my questions. She made everything easy to understand and was a pleasure to talk with on the phone."
"Thank you for the amazing review, Jordan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
tilak bum malla
June 18, 2026
"Shanon is a nice lady . I have my home and auto insurance with her for almost 8 years. She is always friendly, professional, and willing to help whenever I call."
"tilak, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mason Butler’s Team is just a call or email away!"
Robin Larangera
June 17, 2026
"What a great experience working with Shannon today. She got my auto insurance down from $135/mo to $58/mo with same coverage .. and it took about 5 mins of my day .. she is amazing, I highly recommend working with her for any of your insurance needs.."
"Thank you for the fantastic review, Robin! We are always here to help with your insurance needs here in Muscle Shoals . "
Shae Henry
June 17, 2026
"miss Shannon was a nice sweet agent. I was so skeptical about responding to the message because you know people are out here pretending to be people and scamming. Well she was so helpful. She let me know like no it’s not a scam. She was to here to help you. Im so thankful for her she is a very nice and kind toward me. She got me great coverage on my car. So if you’re looking for great insurance company who treat you like family or want to have a good coverage at a good price go to State Farm ask for Miss Shannon. She’s great. Highly recommend thank again"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Muscle Shoals to know that you had such a wonderful experience with us here on State Farm Agent Mason Butler’s Team."
adonis burns
June 17, 2026
"Excellent customer service, knowledgeable agents, and a smooth experience from start to finish. State Farm made everything easy and stress-free. Highly recommend!"
"adonis, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mason Butler’s Team—we are always here to help!"
Willie Brooks
June 17, 2026
"The Mason Butler State Farm team is absolutely amazing. Bethany and Shannon were very knowledgeable about the industry and their products. They took time and explained my options and communications were great."
"Thank you for the fantastic review, Willie! We are always here to help with your insurance needs here in Muscle Shoals . "
Terry Fortenberry
June 4, 2026
"Extremely knowledgeable and informative courteous polite professional, patient listens very well answers questions completely, Pleasant to speak with,"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Vanessa Barnett
May 29, 2026
"I talked with Shannon and she was very nice and helpful"
"Thanks so much for the fantastic rating, Vanessa! We are so glad you had a positive experience with us here on State Farm Agent Mason Butler’s Team. If there is anything we can do for you in the future, just give us a shout! "
Georgia Crandall
April 30, 2026
"I needed help with confirming information with my policy and Shannon was able to help me over the phone and emailed the updated info within 5 minutes.
Great help with quick resolution and no hassle in confirmation. I really appreciate the assistance."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mason Butler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"